Saturday, 14 April 2012

Guest Review Extracted From TripAdvisor

“Old fashioned charm at an attractive price”

Reviewed 11 April 2012

I spent 4 days at this hotel over Easter. By chance I had one of the rooms on the top floor with views out over the bay and the ocean. The hotel is very good at what it does and I have few complaints. The food was wel-cooked, plentiful and good quality (apart from the rather disappointing roast beef), the staff were extremely helpful and it is clear that it is only the bureaucratic nature of hotel ratings that is keeping it at 2 stars.

Room Tip: I had room 19 - a long way up, but worth it for the view (and it has a bath which is a winner for me...

Stayed April 2012, travelled solo



Daniel Lawson, Manager at Bell Rock Hotel, responded to this review
12 April 2012

I'm pleased our staff managed to look after you and make your stay with us a pleasant one. Hopefully your mobile phone kept it's charge until you made it back home, after we came to your rescue with the flat battery.
I'm glad also, that you found our food to be enjoyable on the whole. I'm not sure what the problem was with the Sunday roast beef as this was my day off? I've checked with our head waiter, and he doesn't recall any disappointment, but apologises if he didn't get around to asking if everything was alright with your meal, as it was a particularly busy dinner service and he didn't get round to every table.