Saturday, 23 July 2011

Guest Email of Thanks

----- Original Message -----
From: Gillian Scott
To: Bell Rock Hotel
Sent: Friday, July 22, 2011 5:53 PM
Subject: Re: Bell Rock Hotel


Dear Mr Lawson,
Thank you for a lovely holiday at the Bell Rock Hotel. The service was excellent and our room was very clean and comfortable.
We found the location ideal, very close to the beaches, shops and the bus route.
The sea was beautiful but rather too cold for swimming and so the hotel pool was a welcome treat and was very warm. It would be good if it could be open for a little longer into the evening as we sometimes found there wasn't time for a swim after a full day out.
Paul's boat trips were great and we saw all the other islands. We were lucky enough to see some puffins on the way to St Agnes before they disappear later in the month.
We hope to return to Scilly again soon.
Jill and John Scott.


***Daniel's Reply***

Dear Mr & Mrs Scott,

Thank you for your kind words, and I'm pleased you had an enjoyable stay here. I shall pass your comments to Paul also. The Puffins are just about to leave, so you timed it just right to see them.

I shall discuss your comments about the swimming pool with the proprietors. The reasons for the 6pm closure of the pool is due to the dinner service commencing, and also chemicals are regularly added to the pool at this time.

Kind regards,

Daniel