Note From Daniel:
...Well, what can I say?! I'm not sure where this review is coming from, but being fair, I will still post it on my blog!! I guess I can't please everybody all of the time. I do however find it rather annoying when people do not see me if there is a problem whilst they are here, and then go home to complain about it from a safe distance, as contradictory to the review, nothing was said to me. I have since contacted the guest and resolved any issues. I do feel I have been sold short on this one. Take it on the chin Daniel ...and keep smiling (as always!!) ;)
"a curates egg”
Bell Rock Hotel
27 May 2010 | Trip type: Friends getaway
All of the staff were excellent, with the exception of the manager who seems unable to smile and also ignored a complaint from one of our party.
Our rooms were very ordinary.
The food was of a good standard.
A very good location .
Overall not paticularly good value.
Date of stay May 2010
Visit was for Leisure
Travelled with With Friends
Age group 65+
Member since 29 December 2007
Would you recommend this hotel to a friend? No